If you are seeing this, your browser cache is holding incorrect data and needs to be cleared

After clearing the cache this message will disappear

If not please contact us

GDPR: Web-Stat and I

Learn what information Web-Stat uses and for what purpose

or click here to learn how Web-Stat can help your own GDPR compliance
Important: Your Consent
By continuing to use our services you are giving unambiguous consent to the recording and processing of the cookies and non-sensitive personal data below. Regading your sensitive information, also below, your action of filling-out our forms to communicate it to us constitutes clear affirmative action and explicit consent.

When you use Web-Stat's services, we may collect certain informations from you. Here is a list of each piece of data we may hold, its purpose, how long it is kept, who it is shared with and how you can request its deletion:

Please note that every time you send us any piece of information, the communication is encrypted over SSL

  1. Your email address

    Purpose: we do not require that you share your email in order to use our services. That information is needed only if you opt to receive our stats by mail, notifications of downtime, notifications of new visitors or notifications of new conversions. Each one of these emails contains at the bottom an 'unsubscribe' link.

    In the event we do have your email, we may contact you for the following events.

    1. Confirmation of account creation
    2. Imminent expiration of your subscription
    3. Monthly invoices if you requested to receive them by email
    4. Answer to a support request
    5. Promotional offer to try our premium service for free (one message during the life of the account)
    6. Important information about your account (rare)

    Kept for: the life of the account. Deleted 60 days after account's expiration

    Shared with: no one

    Request deletion: simply let us know

  2. Your name and address

    Purpose: we do not require that you share these in order to use our services. This information is needed only if you purchase an account, in order to process your payment. We also use it to create our invoices.

    Kept for: the life of the account. Deleted 60 days after account's expiration

    Shared with: our credit card processor if you are paying by credit card, otherwise, no one.

    Request deletion: if you have a paying account you will need to cancel it. We will then delete this information. Please let us know as needed

  3. Your credit card information

    Purpose: we do not require that you share your credit card info in order to use our services. This information is needed only if you purchase an account and opt to pay by credit card. Your credit card info is transmitted via a secure connection, then encrypted before being stored on a secure server.

    Kept for: the life of the account. Deleted 60 days after account's expiration

    Shared with: only our credit card processor.

    Request deletion: if you have a paying account you will need to cancel it. We will then delete this information. Please let us know as needed

  4. Service Cookies

    Purpose: when you use our site, we write cookies on your computer. This is done to facilitate your navigation (for instance for the site to 'remember' your login ID when you navigate the stats). None of these cookies aim to identify you as a natural person, and none are shared with a third party. Here is a list:

    • WXF: used to orientate your navigation to a particular server behind our load balancer
    • accept_cookies: used to determine whether or not we can use cookies to manage your navigation
    • clustering: stores one of your map display preferences
    • cumul_map_type: stores one of your map display preferences
    • map_init_lat: stores one of your map display preferences
    • map_init_long: stores one of your map display preferences
    • map_init_zoom: stores one of your map display preferences
    • map_style: stores one of your map display preferences
    • n_points: stores one of your map display preferences
    • period_w: stores your period preference for the daily reports
    • cr_login: your encrypted login info if you want the login form to remember you
    • remember: set if you want the login form to remember you
    • last_DBUpdate: set every time your stats are updated in order to make sure you get fresh data
    • loginID: your login ID for the current session so that you can navigate from report to report without having to log back in
    • wtsio_xxxx: identifies you as the owner of the account so that we can exclude you from the stats if you request it from the Settings Panel
    • transact1: encrypted cookie set to help with the payment processing when you purchase our service
    • transact2: encrypted cookie set to help with the payment processing when you purchase our service
    • options: encrypted cookie set to help with the payment processing when you purchase our service
    • key: encrypted cookie set to prevent the submission of our forms by robots

    We may add more cookies in the future to facilitate the use of our site. If you notice a new cookie and wish information about it, please contact us

    Kept for the life of the account: clustering, cumul_map_type, map_init_lat, map_init_long, map_init_zoom, map_style, n_points, period_w, cr_login, remember,last_DBUpdate, wtsio_xxxx

    Kept until you close your browser: WXF, accept_cookies, transct1, transact2, options, key

    Kept for 30 minutes: loginID

    Shared with: no one.

    Request deletion: you can delete your cookies at any time from your browser's Preferences > Privacy & Security

  5. Analytics Cookies

    Web-Stat does not write any cookies as part of its analytics. If you use our service, we will not add any cookies to your visitors' browsers. We are the ONLY cookieless analytics company in the world.


Important note: the cookies and traffic data that we collect are not shared with anyone.


Our privacy policy is available here. As always, please contact us if you have any questions