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1 ] What is your reliability, track record ?[ open ][ close ]

Web-Stat was started in February 1998, which makes us one of the earliest web traffic analysis companies in existence. We have been in operation uninterrupted since, serving about 100 million hits per day. We use a sophisticated set of tools to monitor the load on our servers and we upgrade our hardware regularly in order to keep up with demand. We maintain about 25% excess capacity so that you can always count on the reliability of your stats (we had zero downtime in the last 12 months).

We have over 10,000 clients running all types of sites, large businesses, home pages, small businesses, government agencies, etc. Please take a look at our client's feedback to find out what other people thought of working with Web-Stat.

We understand that you can not simply take our word regarding the quality of our service, which is why we offer a free 15-day trial : you can create an account in less than a minute here, install it on your site and get free traffic analysis started immediately. If for some reason you don't like it there is nothing else for you to do (the account will expire automatically after 15 days). If you do like what you see, you can choose to make the account permanent at any time simply by using the 'register' link on the menu bar.

2 ] Where are you located ?[ open ][ close ]

Web-Stat is headquartered in South Carolina (USA). Our servers are located in Texas and Virginia (we have several data centers for optimal protection of your data).

3 ] Why isn't Web-Stat free ?[ open ][ close ]

Web-Stat has been in operation uninterrupted since 1998, serving about 100 million hits per day. We constantly monitor the load on our servers and we upgrade our hardware regularly in order to keep up with demand. We maintain about 25% excess capacity so that you can always count on the reliability of our service. Our support is, we believe, outstanding and you'll never wait more than 24 hours for an answer from us, whatever your question

This obviously comes at a price, and we opted to finance our infrastructure the old fashioned way: by charging our clients a small fee. Since we have many customers, the small fees add-up and generate enough money for us to maintain our equipment, invest in new hardware regularly, develop new stats and stay alert and responsive to your needs

There are some free stats suppliers out there, some of them quite large, but you are paying for the service in some way: is your email address being shared with third parties ? Your stats ? Some personal information ? Are you advertising for the stats supplier without realizing it ? What's the user support like ?

If you have ever used 'free hosting', then you already know that 'free' does not come without serious drawbacks !

We simply opted to do things in a straightforward manner and stay clear of all the 'free' schemes on the market... so yes, if you want to use Web-Stat, you'll be paying a small monthly fee, between $5.00 and $9.50 per month, depending on the type of plan you choose, and in exchange you'll get outstanding stats and service.

4 ] Do you share my email address or my stats with third parties ?[ open ][ close ]

We have a very strict privacy policy which we adhere to in all circumstances. Your personal data is confidential and will never be shared with anyone. As to your stats, you have the option to make them either 'public' or 'private'. If you choose the 'private' option, they will be password-protected and can only be accessed by yourself (or anyone whom you shared the password with).